Shipping Policy
We are committed to delivering our furniture safely, securely, and on time. Each product is carefully inspected and packed to ensure it reaches you in excellent condition.
Delivery Locations
We deliver handcrafted solid teak furniture across India. Delivery availability may vary depending on the product size, destination accessibility, and local logistics infrastructure.
Processing & Dispatch
Furniture is carefully prepared, quality-checked, and packed before dispatch. Ready-to-ship products are generally dispatched within 7–15 business days. Custom-made or made-to-order furniture may require additional production time, which will be communicated at the time of purchase.
Delivery Time
Estimated delivery time is generally 7–21 business days after dispatch, depending on the destination and transportation conditions. Remote locations may require additional time.
Shipping Charges
Shipping charges depend on the product, order value, destination, size, weight, and delivery method. Any applicable delivery charges will be communicated transparently before order confirmation.
Safe & Secure Packaging
All furniture is packed using multi-layer protective materials, corner guards, and weatherproof wooden crating to minimise the risk of damage during transportation. Larger furniture items are transported using specialised furniture logistics services.
Delivery & Inspection Requirement
Customers are requested to inspect the furniture and packaging carefully at the time of delivery. Any visible damage should be photographed and reported to us immediately, preferably within 24 hours of delivery, along with the order details and photographs.
Delays
Delivery timelines are estimates and may be affected by weather, transportation disruptions, festivals, strikes, remote locations, or other circumstances beyond our control. We will make reasonable efforts to keep customers informed of significant delays.
Address & Contact Details
Customers are responsible for providing a complete and accurate delivery address and active contact number. Additional charges may apply for re-delivery caused by an incorrect or incomplete address or the recipient being unavailable.
Installation & Assembly
Where installation or assembly is required, the availability and charges for such services will depend on the product and delivery location and will be communicated separately.
Order Tracking
Where tracking is available, customers will receive the relevant shipment or delivery details after dispatch.
Questions Regarding Delivery or Shipping?
Please contact our customer support team with your order details for assistance.
